Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and content labor force�"a company’s most valuable asset. It is organizing an accountability framework that ensures that a department's strategic priorities and objectives are administered in an efficient and cost effective way. Workforce management is sometimes referred to as Human Resource Management Systems, or even the larger Enterprise Resource Planning systems. It may include payroll and benefits, human resource, time and attendance, career and succession planning, talent management and/or applicant tracking, learning management and/or training management, performance management, and forecasting and scheduling. Workforce management is the strategic configuration used in order to replenish the organization’s business processes with the right quantity and specialization of human capital. Its methodical process include analyzing current workforce, figure out future workforce essentials, and enforcing business resolutions to attain the organization’s mission, vision, goals and objectives. Workforce management should be versatile, spontaneous, and in line with the organizational strategies that are influenced by economic conditions. As a leader, business partner, and change agent, the human resource professional is responsible for structuring and conducting this management. Workforce management uses a management tool that is called workforce planning. This a comprehensive process that serves as a manager’s blueprint in formulating staffing decisions based on an organization's mission, strategic plan, budgetary resources, and a set of desired workforce competencies. Workforce planning is inclusive of strategic planning, turnover analysis, legislative forecasts, budget projections, and workload projections. This influences the life cycle and the assortment and extent of human resource activities including recruitment and selection, classification and compensation, training and development, performance management, and retention. Managing a work force is a complex job. In addition to the human resource factors, there are numerous aspects dealing with manpower, accounting and finance that must be considered. Human resource management budgets, committees, planning activities, information systems and decision support systems have been developed to assist in fulfilling your personnel management responsibilities. Workforce management is important to ensure that an organization has sufficient and qualified human capital to accomplish its mission. It is crucial to have the right quantity of people in the right places equipped with the right skills at the right times. Because all employers compete for employees from the same labor pool, workforce management may be integral to persuade, employ and retain the talent needed to serve the clients. Companies that neglect the vitality of implementing a strategic approach to workforce management leave themselves exposed to tangible and costly business risks. Without its application, proactive organizations would ineffectively manage and forecast human capital across the enterprise. Human capital is arguably the most important element of business, but many enterprises are not fully in control of the training and planning of their workforce. To achieve successful workforce management, they should acquire technological upgrades and state of the art facilities to attract highly qualified talents. And to retain, they should take care of their employees, offering higher than minimal rates, incentives, insurances, and benefits. Copyright 2007 Ismael D. Tabije
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